Category Archives: Customer Experience

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INFOGRAPHIC: B2B. Yeah, you (should) know me

If B2C can do it, then B2B needs to do it. For digital, that means offering customers a robust eCommerce solution and a fully integrated mobile experience. Here’s what you need to know to stay ahead of the curve.

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INFOGRAPHIC: B2B. Yeah, you (should) know me

If B2C can do it, then B2B needs to do it. For digital, that means offering customers a robust eCommerce solution and a fully integrated mobile experience. Here’s what you need to know to stay ahead of the curve.

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New Whitepaper! Enriching the Mobile Customer Experience

Developing a successful engagement strategy for mobile customers requires a careful blend of tools, techniques, and cross-channel alignment. Global adoption of smartphones and tablets continues to accelerate at a rapid pace. In fact, there are 1.1 billion mobile 3G users

infographic_2013DigTrends-shadow

New Whitepaper! Enriching the Mobile Customer Experience

Developing a successful engagement strategy for mobile customers requires a careful blend of tools, techniques, and cross-channel alignment. Global adoption of smartphones and tablets continues to accelerate at a rapid pace. In fact, there are 1.1 billion mobile 3G users

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Beyond Usability

AG’s Jeff Werness, Sr. Manager of Interaction Design at our Chicago Studio, recently spoke at the Chicago Interaction Design and Development Meetup to talk about designing for emotional engagement. Check it out!

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Beyond Usability

AG’s Jeff Werness, Sr. Manager of Interaction Design at our Chicago Studio, recently spoke at the Chicago Interaction Design and Development Meetup to talk about designing for emotional engagement. Check it out!

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The future of Healthcare is now. What this means to businesses and consumers.

If you can push past the political ping-pong surrounding Obamacare (a tall order, admittedly), one of its most intriguing outcomes is the opportunity – and crisis – it creates for health insurance brands. The five-second background: The Patient Protection and

healthcare-shadow

The future of Healthcare is now. What this means to businesses and consumers.

If you can push past the political ping-pong surrounding Obamacare (a tall order, admittedly), one of its most intriguing outcomes is the opportunity – and crisis – it creates for health insurance brands. The five-second background: The Patient Protection and

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Client Testimonial: Veolia Environmental Services

Veolia is the world’s leader in environmental services with customers ranging from universities, mom and pop shops, right down to your own front yard.

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Client Testimonial: Veolia Environmental Services

Veolia is the world’s leader in environmental services with customers ranging from universities, mom and pop shops, right down to your own front yard.

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INFOGRAPHIC: The Rise of Multimodal Strategies

What is a multimodal interaction? Which technologies today are great examples of seamless multimodal experiences? Check out our infographic to find out…

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INFOGRAPHIC: The Rise of Multimodal Strategies

What is a multimodal interaction? Which technologies today are great examples of seamless multimodal experiences? Check out our infographic to find out…

Mobile is Dead. Long Live Mobility!

Scan and Scram. Digital Wallet. Social Shopping. 3-Dimensional commerce, Augmented Reality, Virtual Assistant, Location-based Search Question:  What do all of these have in common?

Mobile is Dead. Long Live Mobility!

Scan and Scram. Digital Wallet. Social Shopping. 3-Dimensional commerce, Augmented Reality, Virtual Assistant, Location-based Search Question:  What do all of these have in common?